myRTLS Care
Proactive all-in-one customer care package
Future-proof your indoor location system! Get access to the latest RTLS Studio, in-house support, system reviews, and more with myRTLS.
Keep Your RTLS at Peak Performance – No Oil Needed
Factories evolve—machines move, layouts shift, and sometimes equipment gets damaged. But with myRTLS Care, your positioning system stays reliable. Our experts are always ready to help optimize your system. Keep your operations smooth and your business ahead!
Always Up-To-Date RTLS Studio
myRTLS Care gives you access to the latest version of RTLS Studio—the Sewio location engine. Upgrades keep your system running smoothly for mission-critical projects and help maintain its performance and security.
In-house Expert Support
With myRTLS Care, our CX team has your back. You receive proactive troubleshooting, a guaranteed 4-hour response time for major incidents, and Service Desk access as per SLA. Remote access enables the team to quickly identify and resolve issues.
Device Care for Instant Overview
Device Care gives you a clear dashboard and real-time alerts to monitor your system. Quickly address offline anchors or tags that need charging. With reports and alerts, you can reduce downtime, optimize performance, and keep your tracking system running smoothly.
Keep Your RTLS at Peak Performance – Always!
| “ | As real-time location systems become the backbone of mission-critical operations, often creating the crucial link between logistics and production, there is no place for downtime, which is often caused by human factors. myRTLS Care gives us total control and always keeps the system running smoothly.” Adrian Cech
|
