Thank you for your purchase of RTLS-TDoA Kit. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in a new and unused condition.

To return an item, place the item securely in its original packaging and iteam and proof of purchase, and mail your return to the following address:

Sewio Networks, s.r.o.
JIC, INMEC, Purkynova 649/127,
612 00, Brno
Czech Republic

Please note, you will be responsible for all return and shipping charges. We strongly recommend that you use a trackable method to mail your return.

After receiving your return and inspecting the conditions of your items, we will process your exchange. Please allow fourteen (14) days form the receipt of your item to process your exchange. We will notify you by email when your return has been processed.

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

If you have any question concerning our return policy, please contact us at:

Phone: +420 511 205 215
Email: info@sewio.net  

The invoice amount can be paid by PayPal or Direct Bank Transfer and we shall not acknowledge your Order until we receive validation and confirmation of payment.

Together with the purchase price, the Buyer is also obliged to pay any stipulated costs related to goods handling and delivery. Unless expressly stated otherwise, the purchase price shall also include goods delivery. The buyer is also obligated to inform himself/herself about possible customs duties relevant to their country. These customs duties are not included in the final price of the product.

If it is common business practice or if required by generally binding legal regulations, the Seller shall issue a tax document (invoice) for payments made under the Purchase Agreement. The Seller is a value-added tax payer. The tax document – invoice – shall be issued by the Seller to the Buyer after payment of the goods price is made; the Seller shall send the invoice in electronic form to the Buyer’s Email Address.